Refund policy
Paid material carries a 30-day refund period. This page sets out how a request is made and how it is handled.
Window
A refund may be requested within 30 days of the purchase date for paid material sold by Riso Folio.
How to request
Send a message to support@risofolio.online from the email address used at purchase, stating that a refund is requested and including the approximate purchase date and the name on the transaction if known.
Processing
Approved refunds are returned to the original payment method. Processing time depends on the payment provider and the card issuer and commonly takes several business days after approval.
After a refund
Access to the paid material covered by the refund ends when the refund is approved.